Customer Testimonials

Hello!

 I have been meaning to write to you . I want you to know that I was very impressed with your customer service. I could not be happier with my car . I had a dealership just up the road from where I work , on Hwy 17 try to tell me that you were just a 'Mom "n" Pop " operation, and if you were going to let me have the Prius at the price listed that there must be something wrong with it. ( They had a red Prius, same history, about the same mileage, and they wanted 15,500.00 for it).

 Prior to purchasing this Prius, I owned a Toyota Echo.(I also own a Subaru Forrester that averages about 18-20 miles per gallon). I travel at least two hours per day for work. Unfortunately my Toyota Echo was totaled when a truck hit me from behind on August 19^th 2014. I had been searching for a replacement Echo.  I had spoken to a co-worker who ask if I had ever thought about a Prius ? The gas mileage intrigued me. That was the very issue that started my search when I ended up with the Echo.

During my search for the Prius :

I had driven to Graham NC to test drive a 2008 loaded Prius. I drove to Loris South Carolina to test drive a 2010 identical Prius as I purchased from you . I also watched the local dealerships, and private owners on Craigs list to try to find the best deal for my money.

Little did I know that a dealership would end up driving the car to me ! Everyone was very nice . The only negative thing I have to say is that I believe the dealership should at the very least, have allowed the team who drove the car down, at least one night on the beach ! ( I am still trying guys !!) .

When I look for another vehicle, or one of my co-workers are searching, I will definitely recommend your dealership !

 Thank you,

Tanya Parker

Carolina Beach NC

Hi Michael,

Since I have your email address handy - I just want to take the opportunity to Thank All of You at Joe Pecheles Toyota in Washington for making the purchase of this 2012 Camry a reality. You are truly one of the few Dealerships around that works with your customer in every way and goes the extra mile to make things happen. This entire purchase was handled in an exemplary fashion from A to Z, beginning with Brooke Moss, monitored by Jahiem (JB) - who is the perfect saleman and consultant - to closing financial matters with Chris S. Joe Pecheles can be proud of its entire team in Washington. Many have also seen my Camry at Bosch and I'm already referring them to your Dealership. Again, Thank you and Best wishes,  The Harriets 8/6/14

Doug,

 I just wanted to express my opinion of the experience I had in making the purchase of my tundra last evening.  That was without question the best car purchasing experience I have ever had.  Your entire staff was helpful, friendly, knowledgeable.  I felt like it was a team effort from all of you and everyone did an excellent job of making me feel very comfortable in your dealership.  I personally can't stand a "pushy" type sales environment and was quite surprised to not feel any pressure at all from your staff.  I tend to do my research thoroughly before going out to make any type of purchase so what I want when I am ready to make a final decision is to talk to a sales person who is knowledgeable about the product so I can make an informed decision, as opposed to someone trying to force their opinion on me, and a friendly atmosphere which is exactly what your dealership provided.  Your sales person and your sales manager did a great job and I thoroughly enjoyed dealing with them.  After the dreadful experience I had a Greenville Toyota, dealing with your staff was a breath of fresh air.  I think your staff can vouch for me, I am not a difficult person to deal with but I sure could not deal with Greenville Toyota.   The difference in the dealerships is like day and night.

 Thanks again,

Greg

7/15/14

"I have been a loyal Greenville Toyota customer for 15 yrs.  I am now a
Pecheles customer for life because of my experience.  I purchased today a
Toyota Highlander limited.  I am confident that I will be quite happy with
my purchase.  I look forward to service work and many other purchases thru
your company."

- Al Woodruff
10/9/13

"Hi Brooke,

I just wanted to let you know that the experience we had at your dealership on Saturday 9/28/2013 was the best experience in all the years we have purchased vehicles. We will and I have already been telling people of the great personal service all of you provided. Deb loves the car and thank you again for the professional customer service you provided."

The McCormack Family - 9/30/13

"My husband and I purchased two new vehicles last week from Pecheles. He got a new Ford F150 4X4 and I got the Audi Q4. I wanted to let you know we received outstanding service from your sales team in both locations. I worked with Taylor Pulliam and I think the sales consultant in Washington was named Joey. They are both an asset to your team. The finance managers in both locations were equally helpful.

I wanted to let you know that your personal interest in making sure I was a satisfied customer made the difference in where we shopped for new vehicles."

Sincerely,

The Carey Family - 5/14/13

"I live in Greenville and usually only buy Fords or GMs, and from Greenville dealers for convenience. A few weeks ago, we went to your Washington location to look at a used car you had advertised online. When we arrived, all of the salesmen were busy with customers. David Cox spoke with us until someone was available. What a great person David is! He quickly learned our names and although I was not interested in a new Fusion, he noticed that my wife was. He handled that situation very professionally, urging us to take the Fusion for a test drive after we had test drove the used Avalon. We were hooked.

We bought it on the spot and drove it home, it was a great experience. After I got the car home, we noticed that it had some type of over spray on it. I took the car back a few days later, and your service department did a superb job getting it off without damaging the clear coat. Our salesman Brad met me and handled the loaner car task, very professionally apologizing for my inconvenience.

Brian, you should be very proud of the great team that you have at this store. I will recommend these guys to my friends and family."

Sincerely,
The Harris Family - 2/1/13

"Everyone at the Washington dealership went out of their way to make sure we were happy with our recent Sienna purchase. This is the third Sienna we have purchased from your dealership and we have been very pleased with all three of our Vans. Everytime we walk in either for sales or service we are treated like friends and family. Everyone both in sales and service dept. are so very nice to us. You have a really good team and they really work well together."

Thank them all for their help and kindness.
The Gilmores - 1/31/13